At Watch Magnet, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact our support team. By using our website, you agree to the terms described below.
1. Information We Collect
We collect information to process your orders efficiently and provide a smooth shopping experience. This may include:
- Personal Information: Full name, phone number, email address, and delivery address.
- Payment Details: Limited payment data if you make an advance payment through bank transfer or mobile wallet. We never store complete financial information such as card numbers.
- Order Information: Details about products purchased, delivery preferences, and communication records.
- Technical Information: Browser type, device details, IP address, and usage data for site optimization and analytics.
2. How We Use Your Information
Your information is used only for purposes that improve your shopping experience, such as:
- Processing and delivering your orders.
- Communicating order status, updates, and support messages.
- Improving our website performance and customer experience.
- Sending promotional offers, if you have opted in.
- Ensuring fraud prevention and account security.
3. Information Security
We use secure systems to protect your data against unauthorized access, alteration, or disclosure. All personal data is stored safely, and payment information is processed through trusted and verified channels.
4. Cookies and Tracking Technologies
Our website uses cookies to personalize your experience, remember your preferences, and analyze site performance. You can disable cookies anytime in your browser settings, though this may affect some website features.
5. Sharing of Information
Watch Magnet does not sell or trade your personal data. We may share limited information only in these cases:
- With trusted delivery partners for shipping and tracking your orders.
- With payment providers for advance payment verification.
- When required by law or government authorities.
All third-party partners follow strict confidentiality standards to keep your data safe.
6. Payment Policy
We currently accept:
- Cash on Delivery (COD)
- Advance Payment through bank transfer or mobile wallet.
For advance payments, details are shared directly by our team through verified communication channels.
7. Your Rights
You can request access, correction, or deletion of your personal information by contacting us at support@watchmagnet.com. You may also unsubscribe from promotional emails anytime.
8. Data Retention
We retain your data only for as long as necessary to fulfill your orders, provide customer service, or comply with legal requirements.
